Service innovation
Since we started in 1992, Healthcare at Home has been a pioneer of high-tech home healthcare, being the first, and often still the only, company to provide certain treatments outside of a hospital setting.
We always put patients first, recognising all their needs as people rather than just the demands of their condition or treatment. All patients are cared for by a local team of experienced, specialised medical professionals, from whom they receive focused attention and care.
Working in conjunction with the referring clinician, we design a bespoke service for patients, whether it be prescription management and home delivery, or assembling a community-based, multi-disciplinary team (physiotherapists, family liaison officers etc). Patients can have 24-hour access to nursing and emotional support where required, often via our innovative Care Bureau.
Caring for patients within the community in this way has been proven to be cost-effective. In the largest study of its kind, a 2008 UK study showed that patients treated by Healthcare at Home for a wide range of conditions over the course of a year was approximately 80 per cent less expensive than comparable in-hospital treatment.
Safe, clinically effective, cost-efficient and favoured by patients, treating patients at home with us allows:
- Greater choice as to how and where care is delivered
- Consistently high patient satisfaction – our latest survey showed 96% patient satisfaction
- 24/7 clinical support for patients on nurse-supported services, reducing inappropriate admissions
- Professional, personal, one-to-one care throughout the patient’s care pathway
- Proactive prescription management, stock checking, regular patient / nurse contact and device education improves treatment compliance
- Reduced risk of hospital acquired infections
- Rapid response service manned by clinical staff, available to patients, carers and referring clinicians 24/7 for patients on nurse-supported services
- Reduced dependence on family members or carers
- Patients have greater freedom and flexibility
- Patients benefit from less time and money spent on travelling to and from hospital
Our latest survey showed that 96% patients preferred being treated at home.
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The widest range of home healthcare services anywhere in the UK.
