How we work
Our customers find us straightforward and responsive, and scrupulous in monitoring our performance against targets.
Healthcare at Home use their extensive experience and skills to design and deliver innovative new services that bring improved and high levels of patient satisfaction with healthcare services. They also create and offer substantial opportunities for large-scale system redesign, productivity improvements and transforming patient choice.
NHS Birmingham East and North – on track to exceed targeted savings in end of life care by over 50%
We work as part of your team. Our project management and clinical teams are based locally to you, and we assign all nurse and support staff specifically for the service we design with you. We don’t use agency nurses – all are fully employed, rigorously checked and trained.
Our philosophy and approach is simple: the patient comes first. Our experience shows that if you start and end with the patient, then the most effective solution presents itself.
We will challenge you, we will work hard for you and we are meticulous in recording and evidencing our work so that we can show cost savings, improved outcomes, and a better patient experience at every step.
I would like to be indulged by you in praising the professionalism and affable nature of your colleague Samantha. I am really grateful to her for her diligence and the tremendous added value she has presented to us.
Chingford Mount Road Surgery
They provided sound project management support as well as an objective clinical view to challenge nurses to work in different ways.
NHS Warwickshire
Our services
The widest range of home healthcare services anywhere in the UK.
