If your deliveries are made by a Healthcare at Home driver, you can obtain your 2 hour delivery time slot by entering your details below either on the day that your delivery is due, or from 8pm onwards the night before your delivery is due. This service will not work if your delivery is made using Royal Mail or a courier.
Your delivery details should appear if you enter your Healthcare at Home account number in the search box below and then press the search button. Your Healthcare at Home account number can be found on most of the information that we send to you, such as letters and delivery notes.
Our drivers sometimes hit delays out on the road but if we expect a long delay, we will try to call you, so please let us know if your contact details change. If you need assistance please call us on your usual customer care telephone number. As a security measure, your internet protocol address will be recorded as part of your search request.